Content Moderation Outsourcing Services

BUNCH provides trained and experienced content moderators who are ready to meet your moderation volume expectations in real-time. Our specialists detect content issues such as:

Spam, abuse, defamation, violence, copyright infringements, offensive language, plagiarism, profanity, nudity, pornography, copyright infringement, defamation, or quality issues, repetitive posting, illegal behaviors, and brand suitability.

Our specialists moderate content on your proprietary platforms and Facebook, Instagram, and other third-party media. Our content moderators use your brand or community guidelines to act accordingly and closely monitor anything out of line. Our content moderation specialists are scalable, flexible, and will fit into your business process seamlessly.

When outsourcing your content moderation needs, ensuring that your community guidelines are followed meticulously is crucial. To achieve this, we start by studying your content and arrival patterns, identifying edge cases, and exploring any ambiguities in your guidelines.

Our team understands that human decisions can be biased based on cultural insights, so we use moderation guidelines to ensure that decisions are unbiased. We then design a team that suits your community's needs, considering seasonality, escalation processes, and moderator playbooks.

Our training program focuses on your guidelines and examples, ensuring that our team is well-equipped to handle any situation that may arise. Finally, our supervisory team ensures that everything runs smoothly, providing regular reports to keep you updated on your community's moderation status.