Outsource your customer experience to our specialized teams. We deploy teams of service agents from L1 and L2 to technical support, ensuring you can focus on your product or service. At the same time, we utilize proven processes and most of your existing tools to enhance your business. Our agents can handle any volume, from a few weekly chats and calls to full dedicated teams of dozens of agents in multiple languages.
At BUNCH, we transform your customer support into an asset for customer retention and satisfaction. Our specialized teams integrate seamlessly with industry-leading CRM platforms such as Zendesk, Helpscout, Intercom, Freshdesk, and Salesforce Desk.
We learn from your existing support tickets and design tailored training programs to meet your quality assurance standards, ensuring our agents are prepared to handle every aspect of SaaS support, eCommerce helpdesks, and in-app live chats. By scaling agents on demand and delivering periodic QA reports, we provide you with constant oversight and peace of mind.
Support your customer and secure user retention
Uplift user loyalty and conversion with 24/7 support
Provide 24/7 support and troubleshooting for app users
Engage with your users and build trust in your crypto community
We set full-time teams and work on one-time projects of all sizes.