Glossary of Terms

AI is transforming SaaS customer service, but humans remain essential for sensitive cases and personalization. Discover how to optimize both for the best user experience.

AI data labeling just got disrupted. Generalist models are out, and expert-driven, specialized data is in. Here’s how the landscape is evolving faster than anyone expected.

Learn how our managed services are designed to shoulder all operational responsibilities, offering clients streamlined, process-based operations under a flat monthly fee, allowing them to focus on growth.

Our 24/7 outsourcing services ensure seamless, efficient operations for businesses worldwide. From shift scheduling to cultural sensitivity, we guarantee continuous support in all time zones.

Discover how companies can scale data labeling for ML models without sacrificing quality. Learn about double-pass annotation, AI integration, dedicated teams, continuous training, and robust project management to maintain precision and efficiency.

We understand the importance of reliable data quality for training datasets and precision in moderating user-generated content. Learn how we apply rigorous QA in all our processes.

Explore the importance of ethical supply chain management in outsourcing. Learn how BUNCH ensures fair wages, strict working conditions, comprehensive mental health support, and end-to-end compliance to maintain integrity and enhance your brand's reputation.